Accessibility Statement

Our commitment

We continuously work to improve accessibility and usability so that our website and services can be used by as many people as possible, including individuals who use assistive technologies. If you have trouble accessing any part of our site or need an accommodation, we will do our best to provide an alternative solution promptly.

Website accessibility standards

We aim to design and maintain our website in alignment with the Web Content Accessibility Guidelines (WCAG) and follow best practices for inclusive design. Our goal is to support conformance with WCAG 2.1 Level AA and, when feasible, incorporate relevant updates from WCAG 2.2 to maximize future compatibility.

Reference standards: WCAG 2.2 is the most current WCAG 2.x Recommendation, and it does not supersede WCAG 2.1.

WCAG 2.2 (W3C) · WCAG overview (W3C WAI)

Accessibility features

We work to support accessibility through practices such as:

• Clear headings, readable layouts, and consistent navigation
• Keyboard accessibility for core navigation and interactive elements
• Meaningful alternative text for key images (where appropriate)
• Reasonable color contrast and scalable text for readability
• Accessible form labels and error messaging where possible
• Captions or transcripts for selected media when available

Assistive technology & compatibility

Our site is intended to be compatible with modern browsers and common assistive technologies. If you use a screen reader, keyboard navigation, voice control, or other assistive tools and run into an issue, please contact us so we can assist and improve.

For mouse and keyboard alternatives, speech recognition software (such as Dragon NaturallySpeaking) may help you navigate online services using voice controls.

In-person access

Effective communication

We are committed to effectively communicating with our guests. We provide, at no charge, auxiliary aids and services that are reasonably necessary to achieve effective communication. We accept Telecommunications Relay Service (TRS) calls, including TTY/TDD calls through 711, in the same manner as traditional calls.

Assistive devices

Guests are welcome to use personal assistive devices to access our services. If an assistive device or technology is incompatible with our facility or a specific service, we will work with you to provide access through alternative measures when possible.

Companions and service animals

Companions, guide dogs, and service animals are welcome. If personal assistance is requested, we strive to provide it respectfully and discreetly.

Temporary interruptions

If we are temporarily unable to offer any accessibility-related features or services, we will provide notice when feasible and share an estimated time for resumption.

Feedback & contact

We welcome your feedback and are committed to addressing accessibility issues. If you need assistance with any part of our website, would like content in an alternative format, or want to report a barrier, please contact us:

To help us respond quickly, please include the page URL and a brief description of the issue (what you were trying to do and what happened).

Ongoing improvements

Accessibility is an ongoing effort. We regularly review content and features, and we make updates as we identify opportunities to improve.

Last updated: March 2026