Refresh Beauty & Wellness • Privacy
Privacy Policy
This Privacy Policy explains how Refresh Beauty & Wellness collects, uses, protects, and shares information when you visit our website, request an appointment, submit a form, contact our team, or communicate with us by phone, email, or text message.
Overview
Our commitment to your privacy.
Refresh Beauty & Wellness respects your privacy. We use information you provide to respond to inquiries, schedule appointments, provide services, send appointment-related communications, improve our website, and communicate with you about services, events, or offers when you have provided appropriate consent.
This policy applies to information collected through our website, contact forms, appointment requests, SMS/text communications, email communications, phone calls, and related digital interactions.
Information We Collect
Information you may provide to us.
Name, email address, phone number, preferred contact method, and information submitted through forms.
Service interests, appointment requests, scheduling details, treatment interests, and notes you choose to provide.
Messages, emails, phone calls, SMS/text consent, opt-out requests, and communication preferences.
Device information, browser type, pages visited, referring pages, cookies, analytics data, and website interaction data.
How We Use Information
How your information may be used.
Refresh Beauty & Wellness may use collected information to:
- Respond to inquiries and appointment requests.
- Schedule, confirm, reschedule, or follow up about appointments.
- Provide requested services and patient support.
- Send service-related communications.
- Send promotional messages only when permitted by law and with appropriate consent.
- Improve website performance, security, user experience, and service offerings.
- Maintain business records and comply with applicable legal obligations.
SMS / Text Message Privacy
Mobile information and SMS consent.
Required No-Sharing Statement
We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, appointment scheduling, or messaging delivery, is permitted when necessary to provide requested services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide your phone number and consent to receive text messages, we may send appointment reminders, scheduling messages, service updates, event communications, and promotional messages when permitted.
You may opt out of text messages at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE. You may reply HELP for help.
Message and data rates may apply. Message frequency may vary based on your interactions with us.
Information Sharing
When information may be shared.
Refresh Beauty & Wellness does not sell your personal information. We may share limited information with trusted vendors or service providers who help us operate our website, schedule appointments, process payments, provide customer support, send communications, maintain records, or comply with legal obligations.
These service providers are only permitted to use information as necessary to provide services to Refresh Beauty & Wellness and are not permitted to use mobile opt-in data or SMS consent for their own marketing.
Cookies & Analytics
Website tracking and analytics.
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure marketing performance, and maintain website security. You can adjust browser settings to limit cookies, although some website features may not function properly without them.
Your Privacy Choices
Your rights and choices.
You may contact us to request access to or correction of personal information you have provided.
You may unsubscribe from marketing emails using the unsubscribe link or contact us to update preferences.
You may reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to stop receiving text messages.
California residents may have additional privacy rights under applicable California privacy laws, depending on the nature of the information and legal applicability.
Security
How we protect information.
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.
Healthcare Information
Medical and treatment-related information.
Information submitted through public website forms should not include urgent medical information. If treatment-related or health information is collected during consultation, appointment scheduling, or patient care, that information may be handled through separate patient intake, consent, medical record, or privacy processes.
This website is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek emergency medical care.
Contact Refresh
Questions about this Privacy Policy?
Contact Refresh Beauty & Wellness with privacy questions or communication preference requests.